Privacy Policy

Effective Date: 04/15/2025

Stravata Solutions LLC

Website: www.stravatasolutions.com

Stravata Solutions LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information that you may provide while using our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

We collect personal information that you voluntarily provide to us when:

Submitting a contact or quote request form

Communicating with us via email or phone

Uploading files related to ID card printing or service inquiries

Information we may collect includes:

Full name

Company or organization name

Email address

Phone number

Job title

Mailing or shipping address

Uploaded identification files or artwork

Browser and usage data via cookies (see Section 6)

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries or quote requests

Provide and manage secure ID card printing and credential services

Communicate updates, order status, or technical issues

Maintain records for business and compliance purposes

Improve our website, services, and customer support

3. Disclosure of Your Information

We do not sell or rent your personal data.

We may share your information with:

Trusted third-party service providers (e.g., cloud storage, form processors, payment processors)

Legal authorities when required to comply with laws, court orders, or protect our legal rights

Business partners or contractors under confidentiality agreements for the purpose of fulfilling secure printing contracts

All vendors or contractors are required to adhere to strict confidentiality and security obligations.

4. Data Retention

We retain personal data only for as long as needed to:

Fulfill service orders and ongoing support

Meet legal, accounting, or regulatory obligations

Resolve disputes or enforce agreements

Uploaded files used for ID printing are securely deleted after order fulfillment unless you request extended retention. 

5. Security of Your Information

We implement appropriate technical and organizational security measures to protect your personal data, including:

Encrypted data transfer protocols

Access-controlled systems

Secure onsite storage for physical documents (if applicable)

Limited access to customer files, strictly on a need-to-know basis

However, no data transmission over the internet or storage system is 100% secure. We cannot guarantee the absolute security of your data.

6. Cookies and Tracking Technologies

We may use cookies or similar technologies to:

Analyze site usage and improve website functionality

Remember your preferences during a session

Enhance security

You may opt out of cookie tracking by adjusting your browser settings, but some parts of the site may not function properly.

7. Your Rights and Choices

Depending on your location, you may have the right to:

Access, correct, or delete your personal data

Object to or restrict certain processing

Withdraw consent where applicable

File a complaint with a data protection authority

To exercise any of these rights, contact us at privacy@stravatasolutions.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We recommend reviewing their privacy policies individually.

9. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect or process information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Effective Date.” You are encouraged to review it periodically.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Stravata Solutions LLC

5315 San Vicente Blvd UNIT 4

Los Angeles, CA 90019

Email: privacy@stravatasolutions.com

Phone: +1 (800) 50-STRAVATA